Privacy Policy
Last updated 22 June 2026
This policy explains what personal information Jamie Brown collects, how we use it and the rights you have over it. We are committed to handling your information carefully and only ever using it for the reasons set out below.
Who we are
Jamie Brown is a building, restoration, roofing and lead-work contractor based in Ilfracombe, North Devon. For the purposes of data protection law we are the data controller for the personal information you share with us. If you have any questions about this policy you can reach us using the details at the end of the page.
Information we collect
We collect information you give us directly, for example when you request a quote, fill in our contact form or email or call us. This usually includes your name, contact details and information about the property and the work you are enquiring about.
We also collect limited technical information automatically when you visit this website, such as your device type, browser and the pages you view. This is covered in more detail in our Cookie Policy.
How we use it
We use your information to respond to your enquiry, prepare and discuss quotes, carry out and manage work you have asked us to do, and keep records of the projects we complete. We may also use it to contact you about an ongoing project or to follow up on a quote you have requested.
We do not sell your information and we do not use it for marketing unless you have asked us to.
Legal basis
We rely on our legitimate interest in responding to enquiries and running our business, on the steps needed to enter into and perform a contract with you, and on our legal obligations to keep certain records. Where we need your consent, for example for non-essential cookies, we will ask for it.
Sharing your information
We may share your information with trusted parties who help us run our business and deliver projects, such as architects, sub-contractors, suppliers and our professional advisers. We only share what is necessary and we expect anyone we work with to handle your information securely. We may also disclose information where we are required to by law.
How long we keep it
We keep your information for as long as needed to deal with your enquiry or project and to meet our legal and accounting obligations. Records relating to completed work are usually kept for a number of years in case of any guarantee, warranty or insurance matters, after which they are securely deleted.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected if it is wrong, and in some cases to ask us to delete it or limit how we use it. You can also object to certain uses and withdraw any consent you have given. To exercise any of these rights, contact us using the details below. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk.
Contact us
If you have any questions about this policy or about how we use your information, please get in touch.